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The Paralegal's main role is to help qualified lawyers. In the UK, paralegals are considered as non-lawyers, although the term ‘lawyer’ is not protected and therefore can be used by paralegals. The training for paralegals is not mandatory, but those who wish to have a professional career will engage in training and join the Institute of Paralegals which has its own code of conduct and offers its own complaints procedure. If a paralegal works for a firm of solicitors, they are regulated by the Solicitors Regulatory Authority.